NEWS
Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst research firm Techaisle, which unveils crucial insights into the wide-ranging needs of organisations seeking to modernise their business communications to support hybrid work.

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NEWS
Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals and one another.

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NEWS
3 out of 4 of European businesses have invested in AI for CX

75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact...

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NEWS
Skills gap threatens digital transformation

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine potential progress in IT/OT convergence and security.

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NEWS
DX investment boosts employee wellbeing

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less...

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NEWS
Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to...

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NEWS
Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas,...

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NEWS
Derby and Burton NHS choose BridgeHead to retire legacy applications

The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its...

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NEWS
CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing...

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NEWS
Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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NEWS
Gartner highlights disruptions CIOs might not see coming

CIOs must take time to consider “what if” scenarios to avoid being blindsided by social,...

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NEWS
Cybersecurity is the leading business concern for IT leaders

Rackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one...

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NEWS
MSP roadmap helps on business objectives

New free business model program includes workshops, webinars, purpose-built trainings and more.

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NEWS
Secure file sharing for MSPs

Egnyte, the secure platform for content collaboration and governance, has introduced several new...

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NEWS
Developers under pressure in race to the cloud

Couchbase has published findings from industry research examining the challenges faced by...

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Videos

Kiersten Hileman, Available Infrastructure VP of Partner Relations, discusses Project Qestrel, a nationwide fleet of cybersecure, private neocloud edge data centres – the initial phase, to be live by the end...
Sean Burke, CEO at Enteligent, positions 800V DC to 50V DC as the ‘missing piece’ in AI data centre power design. While 800VDC distribution solves the upstream limitations of traditional AC infrastructure,...
In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to...
Falk Weinreich, CEO of Portus Data Centers, discusses the company’s focus on the DACH region, with plans to accelerate expansion of their existing data centre portfolio – most immediately with the...

Expert Opinions

By Sham Arora, Chief Technology Officer at Tech Mahindra.
By Aurore Knight, Associate Director, Black & White Engineering.
Connectivity, Not Compute, Will Decide the AI Race. By Mahesh Krishnaswamy, Founder and CEO of Taara.