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However, despite recognising the benefits of AI-driven customer interactions, only a third of organisations are putting customer engagement at the heart of their strategy.
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According to a study carried out by Sopra Steria Next, the generative artificial intelligence (GenAI) market is set to grow exponentially between now and 2028. Among the initial findings, the study shows a more than tenfold increase in the generative AI market, from around $8 billion (USD) in 2023...
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Survey reveals 92% of organizations will increase 2024 data protection spend, to achieve cyber resilience amidst continued threats of ransomware and cyber-attacks.
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The 2024 Fortra State of Cybersecurity Survey uncovers the key security challenges and opportunities for organizations this year.
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According to the new AI Networks for AI Workloads report by Dell’Oro Group, spending on switches...
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83% plan to increase investments in digital tools and technology, in particular AI as a driver of...
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Email security risks remain high with 94% of organizations experiencing incidents in the past 12...
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84% of businesses plan to increase AI investment in the coming year, but differing views on AI may...
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Only 38% of CISOs across EMEA believe their cyber resilience state is mature, according to new...
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Dell Technologies 2023 Global Data Protection Index reveals increasing complexity of data...
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FTSE 100 enterprises increasingly focused on ransomware in annual reports, with mentions rising by...
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Workday has published its latest global study, which found that an AI trust gap has formed in the...
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“Productivity paranoia” sees roll-out of Return to Office mandates, yet digital experience...
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Only 38% of CISOs across EMEA believe their cyber resilience state is mature, according to new...
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Global data volumes show increased engagement on X (formerly Twitter) and the world’s continued...
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