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Report reveals most profitable TSPs tend to pay less than less profitable TSPs

Service Leadership, a ConnectWise solution, has released the findings of its Service Leadership Index® 2023 IT Solution Provider Compensation Report™, the leading source for IT solution provider (TSP) specific compensation data and compensation strategies of top-performing TSPs.

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NEWS
Nine in ten businesses are using AI-driven personalisation to drive growth

81% of businesses believe recent AI technology has the potential to positively impact customer experiences.

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NEWS
Centreon moves to Cloud-First and Continuous Delivery with new version 23.04
  • Published in AI

With this new version, Centreon strengthens its SaaS deployment capabilities, AI-based predictive monitoring, and integrates a record number of ideas from its community.

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NEWS
New Relic launches the Generative AI Observability Assistant, New Relic Grok
  • Published in AI

New Relic Grok has been launched to allow every engineer to use natural language and AI to monitor, debug, secure, and improve their entire software stack; reduces the toil of manually sifting through data and removes barriers to adopting observability.

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NEWS
Discovering digital adoption

WalkMe Discovery helps enterprises unlock the hidden value of their tech stack by providing...

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NEWS
A10 Networks boosts cloud defence

A10 Networks is announcing a combined solution of the Thunder® Application Delivery Controller...

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NEWS
Palo Alto Networks unveils Cloud Next-Generation Firewall for Microsoft Azure

Cloud NGFW for Azure seamlessly integrates Palo Alto Networks AI and ML-powered security with the...

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NEWS
Cyber-Risk declines

Trend Micro's Cyber Risk Index finds preparedness is slowly improving.

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NEWS
Gartner predicts substantial data centre sustainability take-up

Seventy-five percent of organizations will have implemented a data center infrastructure...

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NEWS
Research highlights CSP challenges and opportunities

A10 Networks today published research, titled Global Communication Service Providers: Market Growth...

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NEWS
Energy transition in telecommunications

INTILION and PASM are building three large-scale storage systems for Deutsche Telekom data centres.

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NEWS
Infinidat supports children with pediatric cancer

Supports Tech Tackles Cancer Charity Event − “Battle of the Tech Rockstars”.

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Videos

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

Expert Opinions

Storage Trends for 2026

By Eric Herzog, Chief Marketing Officer at Infinidat.

The channel in 2026: how 2026 will be a defining year for MSPs

Jamie Akhtar, CEO and Co-Founder of CyberSmart

When less is more: why small language models deserve a bigger role in enterprise AI

By Prasad Sankaran, President, Software and Platform Engineering at Cognizant.

Leading the liquid cooling revolution: Southco’s blind mate floating mechanism empowers efficient cooling in data centres

By Joe Peng, Design Engineering Manager

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