The shift from outsourcing to true MSP-controlled offshore teams

Wednesday, 3rd June 2026 Posted 7 hours ago in by Sophie Milburn

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why traditional outsourcing models often fall short for MSPs and how a more integrated, client-controlled team structure is changing the way service providers scale globally.

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