The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.
In this video, DCS talks to ToffeeX at TechExGlobal 2025.
Sashi Jayeratnam, Senior Director of Product Management for Spirent, explains how an unfortunate...
In this video, DCS talks to Barbara at TechExGlobal 2025.
In this video, DCS talks to Edge Impulse at TechExGlobal 2025.
In this video, DCS talks to Nasuni at TechExGlobal 2025.
Tiago Azevedo, CIO at OutSystems, discusses the findings of the company’s recent global 2025...
David Malan, Sales Director, DocuWare, provides an overview of Intelligent Document Processing...
Deborah Garand, Managing Director - High Tech, Accenture, discusses the findings of the company’s...