Holly Pateman, SVP Product Marketing at Kaseya, discusses the recent Datto State of the MSP: Trends and Forecasts for 2024 Report, which finds a steady transition of traditional VARs to become MSPs, and also highlights the main challenges and technology growth opportunities for the Channel, which include improving the customer experience, vendor consolidation, self-service, storage and cloud. Overall, MSPs are cautiously optimistic as we head into a new year.