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Talking 5G with Schneider Electric - Part 2

Phil Alsop talks with Steve Carlini, Schneider Electric

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NEWS
Talking 5G with Schneider Electric - Part 3

Phil Alsop talks with Steve Carlini, Schneider Electric

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NEWS
Talking 5G with Schneider Electric - Part 1

Phil Alsop talks with Steve Carlini, Schneider Electric

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NEWS
Talking FSP 3000 OLS for ultimate DCI flexibility at OFC

Gareth Spence talks to Paul Morkel at OFC 2019 about the launch of ADVA’s newly expanded FSP 3000 open line system and how it’s the ultimate one-stop shop for all DCI applications.

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News

Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

Automation will reshape IT operations within three years, say a third of teams

SolarWinds research reveals growing confidence in automation, however concerns around accuracy, skills and oversight remain.

70% reduction in cooling energy consumption at Acciona's Madrid Data Centre

Modernising existing infrastructure enables scalable growth, resilience, and long-term value - without disruption.

Expert Opinions

How data sovereignty is reshaping infrastructure decisions

By George Ashwin, UK Channel Director at AddOn Networks

Zendesk Q&A: Matthias Goehler on AI, automation, and the future of customer experience

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.

Guardz Q&A: Agentic AI, strategic partnerships and building MSP-first security platforms

In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic...

Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where context-aware systems and platform enhancements are set to redefine how work is automated and scaled across...

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