Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

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NEWS
Turning the challenges of future cities into opportunities

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

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Channel leaders optimistic of capitalising on disruptive factors

Channel leaders have identified the General Data Protection Regulation (GDPR) as the biggest disruptive factor in the IT channel between now and 2020. This is according to research carried out by OnePoll, commissioned by Agilitas, the leading European innovator of customer driven IT channel...

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Digital Transformation – What Happens Next?

‘Digital workplaces are the natural conclusion’ says Jordi Suner, vice-president, product...

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Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector,...

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NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

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Videos

Abel Gnanakumar, Vice President, Commercial HVAC - Asia, Middle East & Africa at Copeland, discusses the surge in data centre development across Asia and its unique climate challenges, the twin drivers of AI...
Stuart Robson-Frisby as Vice President, Worldwide Channel at Netwrix, outlines the company’s plans to scale its channel-first go-to-market strategy, with his appointment and that of Frank DeCicco as Head of...
Bobby Eagle, Senior Director, Global External Communications at TD SYNNEX, discusses the findings of the company’s Fourth Annual Direction of Technology Report, which highlights how blending AI-driven...
Legrand’s FAT Center in Tuscany and Keor FLEX UPS deliver proven reliability, efficiency, and sustainability for next-generation data centers.

News

IBM's innovative FinOps solutions offer enhanced visibility and optimisation for cloud costs, essential for AI-driven enterprises.
Delinea and IBM deepen their strategic collaboration, enhancing identity security solutions for enterprises globally.
Salute's acquisition of Northshore revolutionises data centre sustainability, leveraging AI to optimise operations.
Prevalon Energy has partnered with Emerson to enhance energy systems for data centres, aiming for improved reliability and sustainability.