Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

Read More
NEWS
Turning the challenges of future cities into opportunities

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

Read More
Channel leaders optimistic of capitalising on disruptive factors

Channel leaders have identified the General Data Protection Regulation (GDPR) as the biggest disruptive factor in the IT channel between now and 2020. This is according to research carried out by OnePoll, commissioned by Agilitas, the leading European innovator of customer driven IT channel...

Read More
Digital Transformation – What Happens Next?

‘Digital workplaces are the natural conclusion’ says Jordi Suner, vice-president, product management, ASG Technologies.

Read More
Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector,...

Read More
NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

Read More
The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

Read More
Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

Read More
Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

Read More
Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

Read More
Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

Read More

Videos

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...
DCW Asia 2025 - Part 3 of 3
DCW Asia 2025 - Part 2 of 3
Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...

News

Searchlight Cyber's latest research reveals a significant rise in ransomware attacks, identifying record victims and new active groups in 2025.
TalkTalk Business has finalised its separation from TalkTalk Group and transitioned to independent operations, focusing on managed network and enterprise services.
11:11 Systems partners with Centacare to revolutionise their disaster recovery infrastructure, boosting resilience and reducing costs.
Arrow Electronics clinches the prestigious 'Distributor of the Year 2025' award, acknowledging its leadership in cyber security across EMEA.