NEWS
From Blockchain to Digital Twinning—Technologies That Can Revolutionise Business Models in Manufacturing

In the future, the success factors that will separate winners from losers in an increasingly competitive manufacturing landscape will extend far beyond the ability to manufacture products. By Terri Hiskey, Vice President Product Marketing, Manufacturing, Epicor Software.

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NEWS
Are Machines the New Face of Customer Service?

If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.

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NEWS
For enterprises the path to artificial intelligence is through robotic process automation

In the age of the fourth industrial revolution, business transformation has become synonymous with robotic process automation (RPA). RPA’s ability to rapidly drive the automation of business processes without disrupting existing enterprise applications has made it essential to any organisation...

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NEWS
Robots are giving us our jobs back

We’re on-the-go 24/7, but somehow the to-do list never seems to get smaller or easier. Everyone...

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NEWS
What will the New Year hold for the world of AI and ML?

2018 was huge for technology, but now that we’ve rung in the new year, it’s time to turn our...

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NEWS
The modern workplace: where bots must be tamed

From robots in manufacturing facilities to software-based bots and personal assistants like Siri...

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NEWS
How can automation save the partner programme?

The challenge for vendors is keeping channel programmes simple while embracing complex new...

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NEWS
How smart cities can underpin our drive to a sustainable world

Sustainability is a powerful force for positive change in our world; one that is driving...

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NEWS
The future of retail: personalised AI-driven customer ‘extra-periences’

The future of retail lies in customer-centric applications of smart technology, artificial...

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NEWS
Finding success in an automated world

The age of automation is upon us, with Artificial Intelligence (AI) transforming our personal and...

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NEWS
AI - what's it all about?

By Matt Watts, Director of Technology and Strategy, NetApp.

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Videos

Peter Huang, Global President of Thermal Management & Data Centre at Castrol, discusses the rising importance of liquid cooling to meet the growing demands of AI, ML, and edge computing, explaining how bp...
Andrew Batson, Global Head of Data Center Research at JLL, discussed what needs to happen for space-based data centers to scale, what milestones matter most, and how energy constraints are reshaping digital...
Mike Slevin, Director of EMEA market at Fluke Corporation, explains how, as AI demand accelerates, new research from the company reveals a growing confidence crisis among data centre professionals, raising...
Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Mike Hoy, CTO at Pulsant, Zac...

News

UK's pragmatic approach to AI automation prioritises pre-built solutions over bespoke development, contrasting with US's costlier custom-centric strategy. Structural market dynamics underpin this shift.
AnywhereNow has introduced Dialogue Cloud Neo, an omnichannel contact centre platform for Microsoft-based environments, now available through the Microsoft Marketplace with integration into Azure billing and...
Wasabi Technologies launches the Wasabi Impact Circle, helping partners track and mitigate carbon emissions linked with cloud storage, supporting their customers' sustainability goals.
Qualcomm Incorporated has announced an agreement to acquire Modular, aiming to strengthen its generative and agentic AI capabilities across data centre and edge environments, with a focus on software...