Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

Unlocking Africa’s digital infrastructure future - data centre developments are key

Conrad Purcell, partner at Haynes Boone, explains how data centre development in sub-Saharan Africa is accelerating, driven by rising digital demand and infrastructure investment. While project finance through...

Axians and Nokia deliver next-generation networking solutions

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...

Survey reveals AI readiness gap

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...

£15 billion green data centre network planned for Scotland’s central belt

Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...

News

Small businesses face rising cybersecurity attacks

Nearly half of US SMBs faced cyberattacks, yet many remain underprepared and reliant on untrained staff for security, Guardz study finds.

New partnership brings academic courses into Skillsoft platform

Skillsoft partners with edX to enrich its platform with university courses, bridging skills gaps in the evolving workforce.

Nordic security expertise expands in Europe

MetaCompliance expands its foothold in Europe by acquiring Nordic leader Junglemap, enhancing its capacity to offer advanced security and compliance solutions.

Red Hat expands AI portfolio with Chatterbox Labs acquisition

Red Hat expands its AI capabilities with Chatterbox Labs, emphasising AI safety and security within a hybrid cloud platform.

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