Digitalisation World

Survey reveals industry’s most important digital trends

Published in Digital Business Robotic Process Automation

In a new survey, Chatbots are still at the top spot as the digital trend considered most important for organisations to embrace in the coming months.

NEWS

Customer experience is now the top priority for quality assurance

Published in Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

NEWS

AI and related technologies could create around 90 million more jobs in China

Published in Digital Business Everything AI Machine Learning Robotic Process Automation

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

NEWS

Robot revolution promises 58 million extra jobs in next five years

Published in Digital Business Everything AI Robotic Process Automation

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more current work tasks than humans, compared to 71% being performed by humans today.

Latest Video

A Global Conversation on Artificial Intelligence

Ethics and AI: can we have both?

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AI

Survey reveals industry’s most important digital trends

Customer experience is now the top priority for quality assurance

AI and related technologies could create around 90 million more jobs in China

Robot revolution promises 58 million extra jobs in next five years

Helping to maintain business continuity

ABBYY launches no-code platform Vantage 2 and AI Marketplace

April King Legal to offer clients AI legal advice with Amelia

Intelligent automation can unlock $850 million annual value for CSPs

Delivering cloud insights

AI and robots key to transforming customer service

Latest Video

A Global Conversation on Artificial Intelligence