NEWS

Chatbots need to raise their game?

CM.com, a global Conversational Commerce platform, has released the details of new industry research examining the impact of chatbots on customer service and employee experience.

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NEWS

April King Legal to offer clients AI legal advice with Amelia

Nottingham, UK-based law firm hires Amelia as a digital legal assistant to improve client experience of legal services.

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NEWS

Majority of organisations plan automation investment

New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost savings, customer satisfaction, and employee productivity as primary drivers.

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NEWS

ABBYY launches no-code platform Vantage 2 and AI Marketplace

Vantage 2 delivers ready-to-use AI skills for intelligent automation. The ABBYY Marketplace allows users to try cognitive skills accelerating their automation initiatives.

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UiPath has issued a new report ‘RPA: The Next Step in Retail Automation’ today. This...
Robotic Process Automation solutions help enterprises optimize workforce efficiency.
Almost two thirds (65%) of contact centre employees believe that the introduction of automation and...
Despite 76% of companies having realized quantifiable benefits from voice or chat assistants,...
Seven out of 10 business leaders see the creation of a ‘hybrid’ workforce as their biggest...
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...
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