NEWS

Chatbots need to raise their game?

CM.com, a global Conversational Commerce platform, has released the details of new industry research examining the impact of chatbots on customer service and employee experience.

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NEWS

April King Legal to offer clients AI legal advice with Amelia

Nottingham, UK-based law firm hires Amelia as a digital legal assistant to improve client experience of legal services.

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NEWS

Majority of organisations plan automation investment

New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost savings, customer satisfaction, and employee productivity as primary drivers.

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NEWS

ABBYY launches no-code platform Vantage 2 and AI Marketplace

Vantage 2 delivers ready-to-use AI skills for intelligent automation. The ABBYY Marketplace allows users to try cognitive skills accelerating their automation initiatives.

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New strategic alliance will bring the Automation 360 platform to Google Cloud, and generate...
Despite 76% of companies having realized quantifiable benefits from voice or chat assistants,...
Automation Anywhere has released what it says is the industry's first mobile app to securely manage...
Blue Prism’s COVID-19 Response Program is at the forefront of the pandemic crisis helping...
By 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and...
Almost two thirds (65%) of contact centre employees believe that the introduction of automation and...
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