Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

Read More

Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...

Read More

Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted Microsoft Lync to mobile users across its global offices.

Read More


Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer support and allowing businesses to benefit from reduced risks of downtime and enhanced productivity.

Read More

Appirio continues European growth

Appirio, a global cloud consultancy, has announced a number of high profile customer wins, a deepening executive bench and an expansion into Germany as the company increases its investment in Europe. Appirio, which is working with brands such as AstraZeneca, eBay, PayPal, Coca-Cola, Kaplan, Stryker and Xchanging to deliver strategic cloud transformation projects, recently expanded its footprint in the region by opening a development centre in Dublin, Ireland and an office in Munich, Germany....

Read More

The National Geographic Society is collaborating with AWS to digitise and centralise its media...
Rubrik, the Cloud Data Management Company, has launched the Rubrik Velocity Partner Program, its...
Organizations use of cloud is moving to the next level of maturity, spurring adoption of a...
European cloud data residency guarantee gives Morphean a competitive advantage.
End-to-end Mellanox Ethernet solutions have been selected by NTT Communications ICT Solutions (NTT...
AQUA (Advanced Query Accelerator) for Amazon Redshift brings compute to the storage layer,...
Latest Video

Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

Read more