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Das Cloud Computing macht eine neue Konzeption der Service Level Agreements (SLA) notwendig: Nicht mehr technische Komponenten werden beschrieben, sondern Geschäftsprozesse. Die technische Realisierung bleibt dem Service Provider überlassen. Dieses Verfahren erfordert nicht nur eine sehr enge Zusammenarbeit von Auftraggeber und Provider, sondern auch einen flexibleren Umgang mit dynamischen Anforderungen
Read MoreAlmost two-third of users lack confidence in data center networks today.
Read MoreRackspace® Hosting says that IT industry veteran Rick Jackson has joined the company as Chief Marketing Officer (CMO). Jackson will lead Rackspace’s global marketing strategy and execution as the company works to strengthen its leadership position around hybrid cloud.
Read MorePulsant, the cloud, colocation and connectivity expert, has appointed Nigel Shaw as Chief Operating Officer.
Read MoreGovernment bullish about annual spend while suppliers are more reticent.
Read MoreAbove the clouds, Swyx service providers from across Europe met last week for a roundtable in the Panorama Hall in Dortmund’s Harenberg City Center. The aim of the international forum that included participants from the UK, Sweden, Iceland, Italy, Germany and the Netherlands was to help the onward development of the cloud-based Unified Communications solution SwyxWare Data Center Edition, by sharing the current experiences and future needs of the different providers and country markets.
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Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.
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