Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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38% of resellers do not or will not collaborate with fellow service providers.
Lack of control of personal data most likely to drive consumers to another brand (54%), followed by...
A new generation is entering the management ranks of companies worldwide, and like previous...
Over 4.5 Gbps speed achieved for the first time during a trial on live commercial equipment.
New partnership signifies retailers’ move to position IT as an enabler for the business.
Internet of Things, Intercloud, Avatars and Software Defined Networks to dominate business agendas.
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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