Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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Phoenix IT Group announces the appointment of Alistair Blaxill as head of its Partner Business unit...
Agreement enables VARs across the region to call on Azlan’s vast experience and resources to...
The Green Grid launches first-of-its-kind metric to help organisations measure the responsible...
5G Speeds will be 13 times higher than the Average Mobile Connection.
CIOs and IT leaders who foster a culture of digital learning and shared accountability generate...
ExtraHop has announced its top predictions for enterprise IT in 2014. Based on insights gleaned...
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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