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Generative and agentic AI set to transform customer service

With less than half of consumers happy with the service they receive and only 16% of agents...

Cyber security climbs the SMB agenda, as AI pressure exposes resilience gaps

New global research shows strong investment intent, yet weaknesses in day‑to‑day security and...

Three quarters (75%) of manufacturing organisations grapple with underperforming cyber security providers

As cyber security providers fail manufacturing organisations, the sector is looking to make changes...

The risks of unsupervised AI adoption in UK enterprises

As UK businesses increasingly adopt AI, risky data-sharing practices arise, underscoring the need...

Entuity Software V23.0 adds remote agents and streaming telemetry

Park Place Technologies has released Entuity Software V23.0, adding remote agent architecture,...

Motive reveals AI-powered solution for workforce compliance

Motive introduces advanced AI enhancements to streamline driver qualification processes and...

Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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