ManageEngine opens first exclusive data centres for the UK

ManageEngine is opening two ISO/IEC-27001-certified data centre facilities in London and Manchester. These will be its first data centres in the UK. This announcement brings the total number of data centre sites to 16 for ManageEngine globally and represents a USD 1 million investment.

The two new data centres will support UK customers who have a growing need for data sovereignty and data residency. The data centres will offer enhanced data security and will carry all the necessary SOC, ISO and PCI DSS certifications, ensuring that data is stored securely and in compliance with local regulations and industry-specific standards.

The new sites will be hosted by Equinix, which was selected by ManageEngine for its state-of-the-art, global, secure, sustainable data centre platform that is renowned for its expansive reach. The data centres will host a few prominent ManageEngine products, including ServiceDesk Plus Cloud (for IT and enterprise service management) and Endpoint Central Cloud (for unified endpoint management and security). The long-term plan is to offer ManageEngine's entire portfolio from the UK data centres.

Rajesh Ganesan, president of ManageEngine, said, “Cloud adoption has been rapid in the UK, far outstripping other markets. We have seen 70% growth in cloud adoption YOY since 2018, versus 50% globally. Post-Brexit, we also saw increased demand from customers for data centres to be located in the UK to ensure data sovereignty and comply with local regulations."

The UK market is the second largest for ManageEngine, representing 25% of its global turnover. There has been an acceleration in cloud adoption amongst UK customers, which in turn has created more demand for local data storage. This announcement will help IT teams move operations to the cloud seamlessly while adhering to the data privacy and security standards of the UK. ManageEngine is also establishing one of the two UK data centres as a disaster recovery site.

Arun Kumar J., regional director of UK at ManageEngine, said, “Organisations are leveraging hybrid cloud computing and edge computing more and more to use the cloud optimally. The new centres will benefit customers by helping them meet complex data security demands; our cloud security efforts for these centres will focus on compliance, privacy, data leak prevention and endpoint security. Intelligence at the edge — extended to every endpoint — is essential to securing endpoints against modern attacks.”

ManageEngine's new data centres will be fully secured, employing security processes like full-disk encryption to protect data and prevent unauthorised access at the hardware level. Additional controls, like anti-DDoS strategies, will also mitigate cyberattacks.

Lex Harris, global service manager of group IT at Inchcape Shipping Services, a ManageEngine customer, said, "The nature of technology deployed by shipping and logistics companies is changing, and navigating these new developments requires the right ITSM provider. With ManageEngine, we’ve been able to ensure smooth sailing; we’ve received robust, reliable, competitively priced service that has helped increase our performance capabilities and streamline processes. New UK data centres are a welcome development that will help us maintain data flow and provide reassurance that the data we have in the UK complies with local regulations."

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