Preventing Shadow IT with Service Desk 7.7

LANDESK is helping bridge the gap between IT and end users with its new Service Desk 7.7 release. Service Desk 7.7 includes a robust set of features designed to prevent shadow IT by increasing engagement and communication between IT and end users.

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Zendesk supports GLOSSYBOX to optimise global customer service

Zendesk and GLOSSYBOX to work together in Europe; with expansion to China, Japan, Korea and USA planned for the future.

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Calyx makes major investment in 24/7 IT Service Desk

Managed ICT provider increases capacity by 200 hours a week to meet growing globalisation and need to eliminate downtime.

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SafeNet offers free trial

SafeNet, Inc. has announced a thirty-day free trial of its ProtectV virtual encryption solutions and Virtual KeySecure via AWS Marketplace on Amazon Web Services (AWS). Financial services, health care organisations, information services, enterprises and high tech businesses can now run full...

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SMEs give IT suppliers positive feedback

Nearly 80% of UK small to medium sized (SME) businesses have a positive relationship with their IT...

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Effective certification key to ensuring trust in cloud services in Europe, says APM Group

EU finds safe passage through the ‘jungle’ of cloud standards, but maturity to take 18...

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Emerson Network Power stellt NetSure-DC-Stromversorgungsplattform der nächsten Generation vor

Das neue NetSure 5100-Kompaktsystem erhöht die Zuverlässigkeit  und senkt die...

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CeBIT 2014: Arrow vergrößert das  Virtualisation & Storage Forum

Die Sonderausstellung „Virtualisation & Storage Forum goes Cloud“ auf der CeBIT...

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PoINT Storage Manager ermöglicht benutzergesteuertes Tiering und Archivieren

Neuer Web-Client bietet plattformunabhängiges, manuelles Auslagern von Daten 

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Neue Firefly Suite von Juniper Networks sorgt für mehr Sicherheit in der Cloud

Die Suite bietet Unternehmen und Serviceprovidern skalierbare und flexible virtualisierte...

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NSS Labs vergeben erneut Höchstnote für Next-Generation-Firewall von Dell

Die NSS Labs haben die Dell SonicWALL SuperMassive E10800 bereits das zweite Jahr in Folge mit...

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Gerard Allison wird neuer Vice President Partner EMEA bei Juniper Networks 

Juniper Networks, der Branchenführer für Innovationen im Bereich der Netzwerktechnik, hat...

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Quantum gibt Prognose zum dritten Quartal des Finanzjahres 2014 ab

Umsatz- und Gewinnerwartungen übertreffen Prognosen aus dem vorherigen Quartal...

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CenturyLink announces Savvis name change

“CenturyLink Technology Solutions” represents combined value of organisation’s...

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What to do if your backup provider pulls out of the market

Advice from Databarracks’ technical director, Oliver Mather.

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Videos

Tom Glover discusses the findings of the company’s recent Q1 2025 EMEA Data Centre Report, which reveal potential challenges around tariffs and wider geopolitical tensions, power constraints and demand...
At Data Centre World Frankfurt 2025, we spoke with Oliver Callies from Semsafe to hear about the company’s involvement in the event and their perspective on the data centre industry. Watch the full...
Eric Herzog, Chief Marketing Officer at Infinidat, discusses next-generation data protection and recovery-first cyber resilience and threat detection strategies; the AI opportunity – How the right storage is...
Steve Wilson, Chief AI and Product Officer at Exabeam, discusses the company’s recent report, From Hype to Help: How AI Is (Really) Transforming Cybersecurity in 2025, explaining that there’s no shortage...

Expert Opinions

By Sebastian Murphy, Technical Director - Data Centers EMEA, blu-3, Shaheed Salie, Technical Manager, blu-3, and Warren McTackett, blu-3.
By Carl Windsor, Chief Information Security Officer, Fortinet.
New report uncovers identity security risks, low initial assessment scores, and urgent need for remediation across Active Directory, Entra ID, and Okta - but substantial score improvements for users applying...
By Jean-Marc Bourreau, Co-founder, Afrik Foundation.