Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

Read More

Videos

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...
James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...
Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...

Expert Opinions

By Prasad Sankaran, President, Software and Platform Engineering at Cognizant.
By Nadir Merchant, General Manager, IT Operations Suite, Kaseya.
By Eric Herzog, Chief Marketing Officer at Infinidat.