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NEWS
Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented by cost, resource and technology barriers from achieving it.

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Alteryx secures $85 million investment

Led by Iconiq Capital and Insight Venture Partners to drive generational shift in analytics and fuel exponential growth.

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New Head of Architecture to drive future development at RDT

General insurance software provider RDT has appointed digital specialist Mark Degenaar as its new Head of Architecture. Mr Degenaar, an accomplished Senior IT Leader, will be responsible for all aspects of RDT’s product architectures including digital strategies and platform...

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Investment in Self-Service Analytics to increase

Logi Analytics report finds IT and Business are once again aligned on importance of self-service BI, yet adoption rate remains low.

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Enhancing the digital experience for customers through continuous delivery

Delphix helps Italian telco accelerate time to market, improve product quality and reduce storage...

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MapR free On-Demand Training now includes Apache Spark

Enables developers to get started with building big data pipelines and real-time applications using...

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NEWS
Pay-as-you-drive insurance underpinned by analytics

IBM  and The Weather Company have given details of how Octo Telematics, the leading...

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Dell 'disrupts' Internet of Things marketplace

Edge Gateway 5000 Series delivers purpose-built gateway with powerful analytics capabilities,...

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NEWS
EIU study reveals high aspiration and complex challenges in digital transformation initiatives

Two-thirds of companies have digitised roughly half of their operations or less but most plan to...

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Tom Cahill Joins Logi Analytics as Vice President of EMEA

Logi Analytics, a leader in self-service analytics, has appointed Tom Cahill as vice president of...

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Dell reinforces ‘All-Data’ strategy

End-to-end big data and analytics solution helps organizations harness all data to connect better...

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Teradata enhances analytics performance and ease of use when executing

Teradata has introduced both software and hardware innovations that increase ease of use and...

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Think Big introduces Managed Services for Hadoop

To ensure that Hadoop data lakes are available, optimised, and secure, Think Big, a  Teradata...

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EMEA sales appointment for Datawatch

Datawatch appoints analytics Veteran Andrew Batchelor as Vice President of EMEA Sales.

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Picking up the patterns in IoT data

New capabilities enable Teradata customers to “listen” in real time and see the distinctive...

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Videos

Five principles for a sustainable approach to GenAI

Maria Mohr, Global Presales Sustainability Lead at Dell Technologies, and Sarwar Khan, Sustainability Director at BT, discuss the challenges and opportunities organisations face as they seek to leverage around...

MSPs need to tread softly when it comes to security-stressed SMEs

Antoine Jebara, GM of MSP Business and co-founder at JumpCloud, explains how SMEs want help with any number of security-related challenges – including AI, the threat to innovation, ensuring a seamless user...

Remote managed services from the MSPs’ MSP

Richard Eglon, CMO at Nebula, discusses the ways in which subscription-based and consumption-based services complement each other – before explaining the company’s new Channel Service to MSPs and resellers...

Developing the most sustainable, scalable and resilient data centres

Gareth Williams, Director, UK, India, Middle East, and Africa Data Centres and Technology Leader, Arup, outlines a “good neighbour” approach to data centre development – one that integrates community...

Expert Opinions

Navigating Uncertainty: Unlocking Opportunity in 2025

We're now in February 2025, and the challenges from last year for businesses and individuals are still lingering. Geopolitical tensions, the rising cost of living, and general economic uncertainty are still...

Why Organisations Need to Romance Their Data

By Graham Jarvis, Freelance Business and Technology Journalist; Lead Business and Technology Journalist, Trudy Darwin Communications.

Wi-Fi 8 is coming – the next leap forward in wireless connectivity

By David Coleman, Director of Wireless Networking at Extreme Networks.

BPA or RPA? Maybe you need both

Satish Thiagarajan, Founder and CEO of UK consulting firm Brysa, compares BPA and RPA, when to use them, and when they work well together to bring about business change.

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