Digitalisation World

Connected customers expect a hyper-personalised, effortless experience

Published in Digital Business

Only 10% of organisations in Europe say customers rate brand experiences as fully satisfactory, with satisfaction around AI and robotics experiences faring even worse.

NEWS

Leeds goes digital

Published in Digital Business

Alfresco enables the NHS Trust to drastically improve information sharing efficiency

NEWS

How ready are you for innovation?

Published in Digital Business

Free resource helps businesses evaluate their readiness for new innovations.

NEWS

Stagecoach goes digital

Published in Digital Business

Infor CloudSuite EAM and Sapphire Systems help leading bus company increase fleet availability and boost maintenance efficiency.

NEWS

Digital forestry

Multi-year deal with expanded scope to optimize IT infrastructure, operations and workplace...

NEWS

Collaboration comes with risks

36% of workers believe that the increased emphasis on file sharing has made them more complacent...

NEWS

Boosting collaboration and teamwork

Anthony Nolan, the pioneering blood cancer charity, has implemented UD3 desktops to support an...

NEWS

New research finds The London Market is upping investment in tech

The London Market is ripe for change – 60% of the specialist insurers said business-as-usual is...

NEWS

Capita drives forward Norfolk’s digital transformation

Capita plc (Capita) has secured a £7.5m four-year contract extension to continue providing network...

NEWS

Divisions between IT and business could impact customer experience

Study highlights lack of investment in areas most likely to have a positive CX impact.

NEWS

Over half of IT departments failing to deliver on projects

Integration challenges continue to slow down digital transformation initiatives, as many...

NEWS

Testing times ahead

Survey of over 100 leading digital enterprises reveals that web and mobile app test automation...

NEWS

Shadow IT - a major concern

Infoblox has published new research that exposes the significant threat posed by shadow IoT devices...

NEWS

Emerging technology is an integral part of how fans consume sports

While positive fan experiences with technology bring multiple new opportunities to sports...

NEWS

Intelligent infrastructure arriving at a platform near you

New Cognizant-led consortium will build on "Intelligent Infrastructure" to digitally transform rail...

Driving innovation in the energy resilience industry

Lenaik Andrieux, General Manager – Power Systems EMEA, India & Australia, Rehlko, explains how the acquisition of The Wilmott Group, a UK-based supplier of critical backup-power solutions, makes Rehlko one...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

From PSTN switch-off to MSP opportunity

Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...