Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers and are using technology to improve their experience. However, IT departments remain bogged down in day-to-day activities and the need to keep the lights on, which is preventing teams focusing...

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NEWS
More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.

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Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot –...

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million...

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software...

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With...

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October –...

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The Tavistock and Portman NHS Trust lays foundations for digital transformation

The Tavistock and Portman NHS Foundation Trust is overhauling its digital operations and...

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NEWS
Digital transformation hype is not reflected by reality

Major pan-European research project highlights the complexities faced by CIOs as they navigate the...

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NEWS
Self-service to outstrip data scientists

Organisations are embracing self-service analytics and business intelligence (BI) to bring...

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Chatbots can pose a serious security threat

Chatbots are quickly becoming the interface of choice for many organisations. In fact, a recent...

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NEWS
Citizens want governments to prioritise personal, relevant experiences

Adobe and WPP’s government and public sector practice have released the results of a...

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NEWS
Digital disruptors do best!

New JDA and RSR survey compares disruptive and non-disruptive retailers, revealing surprising...

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NEWS
Business leaders adapt as Enterprise AI moves beyond experimentation

Artificial Intelligence is in widespread use across enterprises, driving tangible benefits...

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Videos

Daniel Thorpe, Associate Director, Data Centre Research Lead, JLL, discusses the company’s ‘Data Centres 2024 Global Outlook Report’, which explores how data centers need to be designed, operated and...
DCS talks to Portman Partners at Data Centre World 2024
To learn more about Brady, visit https://digitalisationworld.com/clients/brady/2023/ebook/
DCS talks to Nvent at Data Centre World 2024

Expert Opinions

By Charles Courquin, Director, Symatrix.
By Steve Young, UK SVP and MD, Dell Technologies.
By Jim Downey, Senior Product Marketing Manager, F5.