Digitalisation World

NEWS

IT departments have seen increased focus and funding in 2020

Published in Digital Business

43% of IT decision makers feel their relationship with business leaders has improved since the start of the pandemic.

NEWS

Majority of IT professionals face digital challenges during a crisis

Published in AIOps Digital Business Everything AI

Pandemic accelerates business continuity investments in cloud migration, productivity tools 94 percent of IT leaders say IT automation a priority going forward.

NEWS

NTT launches Secure by Design Workplace Solutions for the future distributed workforce

Published in Digital Business

NTT DATA UK and NTT Ltd. UK & I will leverage Microsoft Teams to offer solutions for a new hybrid way of working.

NEWS

One third of UK workers ‘reluctant to return’ to offices post-lockdown

Published in Digital Business

Research from HR platform e-days shows 60% of us are reluctant or unsure about returning to the office.

NEWS

One in three organisations still lack a clear path to digital transformation

New report from PFU (EMEA) Limited highlights the challenges organisations face on their digital...

NEWS

EU tech spend on the decline

Germany's tech market will likely contract by roughly 5%, while France and UK's could fall by 8–9%

NEWS

Customer engagement saw dramatic decline across the economy during COVID-19 lockdown

Customer call volumes fall by more than 90% in worst-hit industries, but estate agents experience...

NEWS

IT leaders not equipped to handle post-pandemic workplace

Predicted rise in spending on technology as decision makers focus on digital collaboration tools.

NEWS

Retail workers remain positive

Despite unanticipated challenges, retail workers find new sense of pride as ‘key workers’.

NEWS

Mindtree partners with Husqvarna Group

Gardening product manufacturer shifts toward product IT operating model to increase agility.

NEWS

Pandemic speeds up digital transformation efforts by five years or more

Twilio has published the results of a global survey measuring the impact and outlook of the...

NEWS

Remote work study suggests bosses need more time

While 95% of business leaders are comfortable with employees working remote, 69% said they were not...

NEWS

Forrester identifies five pandemic-induced trends

Changes in customers’ expectations, digital experiences, work, technology, and business...

NEWS

Appetite for digital services will swell after lockdown

Consumption of digital services will increase by 27 percent as UK consumers use lockdown to move to...

NEWS

Vodafone focuses on 'future ready' business attributes

Social responsibility, sustainability and purpose remain essential as consumers demand clearer...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

What to do when delivery volumes shrink and prices climb?

Oskar Lampe, Regional Director at BCS Consultancy, discusses how supply chain disruption, material shortages and rising costs are creating new challenges for data centre construction projects.

North-East ideally placed to deliver digital infrastructure for an AI-fuelled digital future - Part 2

Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Mike Hoy, CTO at Pulsant, Zac...

AI continues to shape data centre design and operations innovation - Part 3: Future & innovation

Stefano Mozzato Vice President of Marketing, EMEA, discusses the findings of the Vertiv Frontier report, which details the technology trends driving current and future innovation, from powering up for AI, to...