NEWS
Decision makers too reliant on gut feeling?

According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion,...

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NEWS
Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS
Orbus Software and Lucid Software partner

Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS
Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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NEWS
Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...

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NEWS
Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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NEWS
Customer behaviour is at centre of digital strategy

Exclusive data reveals digital strategy focus for the next 12 months for leading brands.

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NEWS
Distology is now a Jamf distribution partner

Distology, the specialist IT cybersecurity distributor, is now a distribution partner of Jamf.

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NEWS
ConnectWise acquires Wise-Sync

ConnectWise partners to benefit from an integrated payment processing platform built into...

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NEWS
Eliminating waste software spend

With tech costs top of mind, on average 38% of all software license expenditure goes wasted on...

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NEWS
DEX careers gets job boards boost

From DEX career research to a step-by-step guide for assembling a DEX team, to a refreshed DEX Hub...

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NEWS
NTT DATA supports Lloyd's Markets Association and Lloyd's of London

NTT DATA UK&I has produced The Blueprint Two Foundational Playbook for Managing Agents on behalf of...

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NEWS
SOTI calls for e-waste attitude change

SOTI global research finds nearly all IT leaders believe device management change is needed to...

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NEWS
VMware helps with hybrid work

A majority of companies have implemented or plan to implement a hybrid work model moving forward....

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NEWS
VMware advances Multi-Cloud Management with VMware Aria

VMware Aria is powered by VMware Aria Graph, a new graph-based data store technology that reduces...

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Videos

Tarun Tyagi, Senior Vice President of DAMAC, International Business, explains how EDGNEX Data Centers by DAMAC, a global digital infrastructure provider and part of the DAMAC Group, has taken a significant...
Alex Sharp, Chief Projects Officer, Data Centres at Nscale, outlines the scale of the AI data centre challenge – with average rack consuming 130 kilowatts of power, and as chips become more sophisticated, so...
In this video we talk to David Bradley from Legrand at DC Ireland 2024
Arvind Parthiban, CEO and Co-founder of SuperOps, discusses the recent launch of Monica, an AI-powered SuperCompanion designed specifically for MSPs. Arvind explains that Monica is ‘not just another’ AI...

Expert Opinions

By Liz Centoni, Chief Customer Experience Officer, Cisco.
By John Kreyling, Managing Director, Centiel UK.
By Jake Madders, Co-founder and Director at Hyve Managed Hosting.