NEWS
Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

Read More
NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

Read More
NEWS
Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.

Read More
NEWS
Financial threats amplify: rising concerns in the industry

Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike report finds that asset theft reached record levels in 2025 due to advanced tactics.

Read More
NEWS
Decoding the AI productivity paradox in software development

Harness report finds that AI coding tools are being widely adopted in software engineering, with...

Read More
NEWS
Public sector's transition to agentic AI: challenges and opportunities

Public sector leaders globally are evaluating agentic AI for autonomous task completion as...

Read More
NEWS
Feedonomics launches ACE for agent-ready commerce in retail

Feedonomics has introduced ACE, a solution designed to help merchants syndicate product data for...

Read More
NEWS
Integration of Black Kite and Sayari: enhancing third-party risk management

Black Kite and Sayari have partnered to combine cyber risk data with corporate and supply chain...

Read More
NEWS
AHEAD expands European presence with acquisition, leadership appointment, and new foundry facility near London

AHEAD expands its European presence through an acquisition, a senior appointment, and new...

Read More
NEWS
BlueVoyant partners with ODEON Cinemas Group to modernise cybersecurity operations

ODEON Cinemas Group has partnered with BlueVoyant to modernise its cybersecurity operations across...

Read More
NEWS
aconso Partners with Workday: enhancing HR document management

Aconso expands its integration with Workday to support HR document management, aiming to streamline...

Read More
NEWS
LogicMonitor expands platform focused on autonomous IT operations

LogicMonitor has expanded its platform to support Autonomous IT, combining visibility, context, and...

Read More
NEWS
Securing AI agents: Cequence's agent personas

Cequence Security has introduced Agent Personas in its AI Gateway to provide more granular control...

Read More
NEWS
Featherless.ai raises $20M to expand open-source AI infrastructure and services

Featherless.ai has secured $20 million in Series A funding to expand its open-source AI...

Read More
NEWS
JumpCloud reveals Agentic IAM for enhanced AI identity management

JumpCloud has introduced Agentic IAM, a new identity management solution designed to support both...

Read More

Videos

Rory Flashman-Wells, Co-Founder, National Data Centre Day, and Managing Director at Spa Communications, and Duncan White, Senior Director of Communications & Marketing at AtlasEdge, National Data Centre Day...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Kiersten Hileman, Available Infrastructure VP of Partner Relations, discusses Project Qestrel, a nationwide fleet of cybersecure, private neocloud edge data centres – the initial phase, to be live by the end...

Expert Opinions

By Mark Lewis, Chief Marketing Officer at Pulsant
In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic...
By Krish Prasad, Senior Vice President and General Manager, VCF Division, Broadcom.