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Digital Business

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Consumers feel service is an afterthought

Nearly three quarters of UK businesses see a direct link between customer service and business...

112 working hours, per worker, wasted using difficult digital tools each year

More than 200 million working hours lost across the UK’s 43,000 medium-large sized businesses.

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

62% of European organisations have issues leveraging their data due to the lack of proper data...

Scale Computing expands network solutions with Adaptiv networks acquisition

Scale Computing enhances its product offerings with the acquisition of Adaptiv Networks,...

ASDA and ServiceNow expand collaboration to enhance employee and customer experiences

Now Platform unites ASDA’s operations across Technology, Customer, Finance, and Employee...

Half of enterprises cannot trust their CRM data for a single source of truth on customers

Forrester research shows firms are lacking basic data management capabilities and CRM data is of...
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Huawei Agile Solution Improves Jumeirah Group

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