VIDEO

Rising customer expectations & the future of human-centric, AI-powered employee service

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service models. It examines the balance between AI-driven efficiency and keeping employee service human-centric, along with the role of integration, data, and automation in improving speed and experience across global teams.

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NEWS

Westcon-Comstor shares FY26 financial performance update

Westcon-Comstor reports sales growth and profitability by focusing on software and services, driving margin expansion and adapting to market trends.

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Westcon-Comstor shares FY26 financial performance update

Westcon-Comstor reports sales growth and profitability by focusing on software and services, driving margin expansion and adapting to market trends.

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NEWS

Check Point’s agentic platform for network security

Check Point introduces its Agentic Network Security Orchestration Platform, designed to support network security with increased efficiency and automation.

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NEWS

PowerStore Elite: Navigating EMEA's dynamic storage demands

PowerStore Elite aims to address EMEA’s evolving storage needs amid accelerating data growth, seeking to help organisations modernise while maintaining continuity of critical operations.

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NEWS

Check Point's 2026 report: navigating AI challenges in cloud security

Check Point’s 2026 report highlights the widening gap between AI-driven advancements and organisations’ security infrastructures.

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The pandemic has boosted productivity but left half more fed up with work than ever before.
Camelot UK Lotteries Limited ('Camelot') has selected eGain for proactive, knowledge-guided...
Hitachi Vantara has come together with Hitachi Consulting as one company to create a new digital...
Unisys has entered into an agreement to acquire Unify Square, the leading experience management...
De Novo Solutions has been named an “Emerging Star” by Megabuyte, reflecting its recent...
Lufthansa Technik Group has selected PTC's Windchill Product Lifecycle Management (PLM) and the...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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