NEWS

97% of businesses to use AI in customer communications

New research from Sinch reveals how top brands are unlocking smarter, more personalized customer experiences with AI, RCS, and integrated omnichannel strategies.

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NEWS

Data silos prevent healthcare organisations from capitalising on the AI opportunity

Only 54% of organisations have robust systems for moving data internally, while only 56% have accurate and consistent data.

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NEWS

Skillsoft and Salesforce partner

Organisations using Salesforce can enable their support teams to develop critical communication skills with Skillsoft CAISY.

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VIDEO

Ramping up recover, reuse, reclaim, recycle

Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving and patriating/repatriating these materials in these times of shortages and geopolitical tensions. Simon also discusses the company’s work with Techbuyer and BT, alongside its expansion plans, which will see the development of several new sites in the UK and further afield over the next...

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VIDEO

Seagate report calls for balance between cost and carbon

Jason Feist, senior vice president of cloud marketing, Seagate, discusses the findings of the company’s recent Decarbonizing Data report, which highlights the growing sustainability challenges facing data centres as enterprises scale to meet the demands of AI. Jason believes that sustainability cannot be solved in isolation. A holistic approach spanning infrastructure, life cycle management, and industry-wide accountability can ensure that the growth of AI and data centre operations does not...

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Hiring difficulties and security challenges are also among the largest barriers to progress.
New research from Europe’s largest cloud and hosting services provider, IONOS, has found that in...
Egnyte, the secure platform for content collaboration and governance, has introduced several new...
The UK’s cornerstone Smart Buildings event is back with more visitors, more stands and more...
Customer contact center operations are set to undergo a transformation to improve customer...
Despite EU support for organisations to fuel post-pandemic growth and improve sustainability, most...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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