BLOG

Unlocking employee productivity with mobile experiences

By Sally Sourbron, Senior HR Director, EMEA, ServiceNow.

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BLOG

Whose Customer?

Cloud services now underpin every aspect of IT investment. From office applications to core business systems and, increasingly, artificial intelligence, a robust cloud service offering is a fundamental component of any MSP business model. But how much trust do you have in your Cloud Services Provider (CSP)? In today’s challenging marketplace, clients are hard to find, even harder to win – so it can be more than frustrating to discover the CSP is also selling direct and poaching the...

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NEWS

Testing times ahead

Survey of over 100 leading digital enterprises reveals that web and mobile app test automation rates remain low. However, many organizations are looking to invest in automation solutions within the year.

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NEWS

Shadow IT - a major concern

Infoblox has published new research that exposes the significant threat posed by shadow IoT devices on enterprise networks. The report, titled “What’s Lurking in the Shadows 2020” surveyed 2,650 IT professionals across the US, UK, Germany, Spain, the Netherlands and UAE to understand the state of shadow IoT in modern enterprises.

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BLOG

The top tech trends VARs and MSPs shouldn’t ignore

By Rachel Rothwell, Regional Director Southern Europe and UK at Zyxel.

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BLOG

Five steps to create first-class customer experience

No matter what you sell, or to whom you sell it, the experience your customer has when dealing with your company is now a crucial element in any decision to buy or retain your services. By Bob Dunn, associate vice president of EMEA and APAC with Hyland.

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ConnectWise partners to benefit from advanced customer experience analytics as part of company’s...
Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and...
Generative AI tools for chatbots, product and service design, and customer experience seen as most...
Unisys has entered into an agreement to acquire Unify Square, the leading experience management...
36% of workers believe that the increased emphasis on file sharing has made them more complacent...
Partnership aims to deliver world class experiences to fans, players, clubs and grass roots cricket...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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