Digitalisation World

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New study finds that 74% of European organisations are struggling to introduce digital tools and...

Only 10% of organisations in Europe say customers rate brand experiences as fully satisfactory,...

Employees are optimistic about the rise of AI, machine learning and automation but concerned about...

Nearly three quarters of UK businesses see a direct link between customer service and business...

New research reveals 80 percent of companies at risk of being left behind as most digital...

Customer experience suffers; business opportunities missed as IT teams firefight unplanned work,...

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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