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IT Management + Service

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Climate control solutions for historic London bank

A case study outlining ICS Cool Energy’s approach to addressing a cooling failure at a London bank.

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Unlocking the potential of Agentic AI: bridging the gap between vision and reality

Examining the adoption of agentic AI, focusing on trust and process orchestration in business applications.

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Fujitsu adopts Celonis process intelligence

Celonis and Fujitsu use process intelligence to support business operations, with reported cost and efficiency improvements.

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XYZ Reality expands partnership with applied digital for AI factory developments

XYZ Reality partners with Applied Digital to support construction delivery for AI Factory campuses in North Dakota, aiming to address operational challenges across 600MW capacity.

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Pearson and Deloitte unite for workforce development

Pearson and Deloitte partner to deliver AI-enhanced learning solutions for talent and workforce development.

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Britain's AI ambitions hindered by internal confessions

A new report examines factors influencing Britain’s AI deployment, from workforce concerns to shadow AI and data integration issues.

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F5 amplifies AI capabilities to accelerate XOps efficiency

F5 unveils new AI-powered tools to streamline operations and enhance security for cross-functional...

Thrive unveils advanced network detection and response service

Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat...

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Ian Anderson to lead Park Place Technologies' EMEA channel

Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.

Komprise continues global momentum - teams up with UK distributor Spinnakar

Partnership to drive new opportunities for the UK channel, addressing the needs of enterprises to...

Improving operational efficiency

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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