NEWS

Bridging the AI adoption gap in the manufacturing industry

Exploring the challenges and aspirations of AI adoption in the manufacturing sector, amidst the backdrop of operational complexities and data challenges.

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NEWS

AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its potential to support automation, improve processes, and contribute to strategic outcomes beyond efficiency.

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NEWS

WSO2's pivot towards the agentic enterprise with new CMO appointment

WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment under new marketing leadership.

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NEWS

ServiceNow launches autonomous workforce and EmployeeWorks solutions

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance enterprise productivity and governance.

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NEWS

Navigating the silent accelerator: shifting enterprise IT risk

As automation expands, businesses face unforeseen internal risks within their IT landscapes, threatening digital transformation and operational resilience.

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NEWS

Creative ITC expands U.S. presence with new Houston headquarters

Creative ITC has inaugurated its U.S. headquarters in Houston, enhancing its infrastructure services for architecture, engineering, and energy industries across North America.

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SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...
Ekco UK strengthens its position with recognitions from Nerdio and Mimecast, enhancing its cloud...
Evolution of Kaseya VSA unifies management of rapidly expanding network of connected devices into...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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