NEWS

SUSE Manager 4 makes IT transformation more cost effective and secure

SUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.

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NEWS

Getronics establishes Global Service Center in South Carolina

Global Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.

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NEWS

SolarWinds launches SolarWinds Service Desk

The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.

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NEWS

SignalFx raises $75 million

SignalFx, a leader in real-time cloud monitoring and observability for infrastructure, microservices, and applications, has raised $75 million in Series E funding led by Tiger Global Management with participation from existing investors. The primary equity financing brings total funding raised to $179 million and will accelerate product development and the company’s rapid global expansion.

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NEWS

Virtual Instruments joins AppDynamics’ Integration Partner Program

Virtual Instruments has joined the AppDynamicsIntegration Partner Program(IPP). The IPP leverages integration of the IPP members’ technologies with AppDynamics to deliver an AIOps ecosystem that assures application service delivery in a hybrid and multi-cloud world. As part of the IPP, Virtual Instruments and AppDynamics will work together to help enterprise customers optimise the performance and availability of their business-critical applications and infrastructure.

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NEWS

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and better management insight.

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Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
New solution combines forensics evidence with real-time telemetry to deliver unified insights into...
ISM makes it easier for businesses to efficiently manage software-defined data centres.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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