Digitalisation World

Unified observability a key productivity and CX driver

Published in AI Apps + DevOps IT Management + Service

A new survey from leading market research firm IDC reveals that a unified view of digital infrastructure is essential for IT teams that must improve the digital customer experience while boosting overall organizational productivity.

NEWS

Survey identifies key database monitoring challenges

Published in AI Data Analytics Digital Business IT Management + Service

A sector analysis of the results from a major database monitoring survey has revealed how and why the growth, complexity, and management of database estates in Financial Services is different to other industry sectors. The results clarify the areas businesses in the sector should consider when including their database estates in digital transformation initiatives.

NEWS

DORA metrics accelerate the mainframe DevOps journey

Published in Apps + DevOps Data Analytics IT Management + Service

New enhancements include Venafi integration for better security controls.

NEWS

ScienceLogic expands reach to South Africa amid demand for AIOps

Published in AI IT Management + Service

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

NEWS

Centrica modernises applications with VMware Tanzu

Published in AI IT Management + Service

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

NEWS

BT doubles down on AIOps with Dynatrace

Published in AI IT Management + Service

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Unified observability a key productivity and CX driver

Survey identifies key database monitoring challenges

DORA metrics accelerate the mainframe DevOps journey

ScienceLogic expands reach to South Africa amid demand for AIOps

Centrica modernises applications with VMware Tanzu

BT doubles down on AIOps with Dynatrace

Navigating the future: Hosted private cloud in financial services

ITAM is no longer about compliance

Modernisation cannot succeed without observability

Organisations struggle to meet application delivery requirements

Park Place Technologies launches Uptime Partner Portal and New Partner Program

Pax8 partners with UK Government to strengthen AI skills nationwide

Latest Video

Stephane Zantain on Customer Engagement