IT Management + Service

Autonomous cloud addresses cost and performance issues

Published in IT Management + Service Orchestration + Management Tools Robotic Process Automation

Ultima’s new automated cloud service set to change cloud market.

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BMC to acquire Compuware

Published in IT Management + Service

Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a full-service solution integrating DevOps.

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Paessler launches PRTG Node-REDConnector

Published in Internet of Things IT Management + Service

Opens up a new dimension of monitoring for IoT environments.

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Using AI to resolve IT support issues

Published in Everything AI IT Management + Service

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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Delivering cloud business insights

Published in IT Management + Service Robotic Process Automation

Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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Spreadsheets still being used to track IT assets

Published in AIOps IT Management + Service

Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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Zscaler opens new european headquarters in London

Zscaler expands its footprint in EMEA with a new London headquarters, boosting its growth strategy...

LogicMonitor simplifies multi-cloud complexities

LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...

Heficed launches world’s first self-service IP management platform

The world’s first self-service IP (Internet Protocol) management platform has launched,...

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing...

Opengear introduces next evolution of Lighthouse Software

Robust new offerings of award-winning Lighthouse software give enterprises full visibility and...

SUSE positioned as Leader in Gartner's Magic Quadrant for Container Management

SUSE achieves Leader status in Gartner's Magic Quadrant, showcasing its strategic strengths in...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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