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IT Management + Service

NEWS

Transforming hybrid work

Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences and optimize real estate planning, enabling productivity and flexibility in the new world of work.

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ServiceNow makes multimillion euro investment in EU services

ServiceNow’s EU-centric service delivery offering will provide customers more flexibility to meet compliance obligations through its fully EU-based cloud solution.

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Rackspace Technology introduces Rackspace DataOps

Offering expands on recently launched Rackspace Elastic Engineering by leveraging the power of agile methods to deliver business breakthroughs.

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Orbus Software enhances integration with ServiceNow Platform

Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.

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Zscaler and ServiceNow integrate

Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access control, and data security for optimised cloud data protection and security incident response. These enhancements allow customers to further benefit from their zero trust architectures by gaining complete control of sensitive cloud-based data and fast threat detection and response as they accelerate their secure digital transformation journey.

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Snow Software and BMC expand partnership

Together the companies will support IT leaders with digital transformation and hybrid work initiatives.

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Navigating AI compliance: A balancing act for UK IT decision makers

Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...

ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most...

Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

Skills in the spotlight

Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...

Tech Mahindra partners with UCL on AI and quantum research

Tech Mahindra and University College London are collaborating on research and solution development...

Research highlights IT's biggest challenges

7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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