NEWS

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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NEWS

JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities into JumpCloud’s open directory platform.

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NEWS

Dell NativeEdge 2.0: reimagining edge operations

Securely scale your edge operations to power any use case.

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NEWS

SailPoint introduces two new offerings

Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for success throughout their journey with offerings that match program maturity and business scale.

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NEWS

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

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NEWS

Drata launches Third-Party Risk Management

Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to identify, evaluate, and monitor third-party risks in one centralized and integrated platform.

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Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
Zscaler has announced new integrations with ServiceNow, enabling advanced visibility, access...
A new study highlights how AI is transforming networking approaches for UK SMEs, yet human...
Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...
ConnectWise brings core and advanced network monitoring and management capabilities to its...
Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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