Digitalisation World

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

Published in Digital Business

Linaro is rnlaunching its Machine Intelligence Initiative as a focal point for rncollaborative engineering in this space.

Published in Digital Business

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher than customers find acceptable.

Published in Digital Business

Forrn years, accounting has been dubbed the language of business. Where rnhumans communicate our feelings through language in written and verbal rnform, businesses express themselves through accounting statements. But rnall that's changing. And fast. As companies turn their...

Digital Business News Videos Expert Opinions

Customer experience is now the top priority for quality assurance

Linaro launches Machine Intelligence Initiative

New study spotlights divide between businesses and consumers over definition of "good" customer experience

What's the new language of business? Hint, it's no longer accounting....

Death of the high street 50% of all retail could move online by 2044

AO.com reinforces digital resilience with ANS Group

Capgemini launches ‘Capgemini Invent’, a new digital innovation, consulting and transformation global business line

Governments making slow digital progress

Travel providers must bridge the personlisation gap

Balance needed between shoppers’ demands and privacy concerns

Gartner identifies data management 'trigger' technologies

Cisco unveils server for Artificial Intelligence and Machine Learning

CFOs play critical role in driving digital disruption

oneclick partners with Levett Consultancy

The death of the high street - challenge and opportunity

Videos

Aprovis at DCW Asia - Part 1

Cybersecurity - as easy as MFA?

Honeywell and LS Electric at DCW Asia

Empowering MSPs to Combine Human Expertise with CISO Insights

Expert Opinions

Women, Workforce, and the Retrofit Race: The Trends Set to Define UK Data Centres in 2026

Protecting mission-critical networks from next-generation threats

Data Center Cooling Options

The role of fibre taps in safeguarding network uptime