NEWS
Connected customers expect a hyper-personalised, effortless experience

Only 10% of organisations in Europe say customers rate brand experiences as fully satisfactory, with satisfaction around AI and robotics experiences faring even worse.

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NEWS
Leeds goes digital

Alfresco enables the NHS Trust to drastically improve information sharing efficiency

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NEWS
How ready are you for innovation?

Free resource helps businesses evaluate their readiness for new innovations.

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NEWS
Stagecoach goes digital

Infor CloudSuite EAM and Sapphire Systems help leading bus company increase fleet availability and boost maintenance efficiency.

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NEWS
Digital forestry

Multi-year deal with expanded scope to optimize IT infrastructure, operations and workplace...

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NEWS
Collaboration comes with risks

36% of workers believe that the increased emphasis on file sharing has made them more complacent...

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NEWS
Boosting collaboration and teamwork

Anthony Nolan, the pioneering blood cancer charity, has implemented UD3 desktops to support an...

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NEWS
New research finds The London Market is upping investment in tech

The London Market is ripe for change – 60% of the specialist insurers said business-as-usual is...

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NEWS
Capita drives forward Norfolk’s digital transformation

Capita plc (Capita) has secured a £7.5m four-year contract extension to continue providing network...

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NEWS
Divisions between IT and business could impact customer experience

Study highlights lack of investment in areas most likely to have a positive CX impact.

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NEWS
Over half of IT departments failing to deliver on projects

Integration challenges continue to slow down digital transformation initiatives, as many...

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NEWS
Testing times ahead

Survey of over 100 leading digital enterprises reveals that web and mobile app test automation...

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NEWS
Shadow IT - a major concern

Infoblox has published new research that exposes the significant threat posed by shadow IoT devices...

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NEWS
Emerging technology is an integral part of how fans consume sports

While positive fan experiences with technology bring multiple new opportunities to sports...

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NEWS
Intelligent infrastructure arriving at a platform near you

New Cognizant-led consortium will build on "Intelligent Infrastructure" to digitally transform rail...

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Videos

Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...
In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...
In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

Expert Opinions

By Maximilian Greiner, VP Product Management at Paessler.
By Eileen Haggerty, area vice president, product & solutions at NETSCOUT.
DXC OASIS is an intelligent orchestration platform that integrates seamlessly across existing IT environments, connecting and actively managing organisations’ entire IT estates in real time.
By Alexandra Thorer, Chief Growth Officer at BCS Consultancy.