NEWS
B2B businesses are underestimating customer service and must learn from the B2C approach

The continuing consumerisation of business customers has fundamentally shifted organisational buying behaviour – now the B2B market must acclimatise.

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Huawei launches IoT and AI products

Huawei has released its latest IoT and AI products to help enterprises create intelligent and connectivity genes to build digital neurons and accelerate digital enterprise transformation.

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NEWS
AI Pioneers Forum launched to develop AI manifesto

IPsoft, together with other technology leaders, has founded the Global AI Leadership Pioneers Circle. The objective is to provide clarity of real solutions versus hype, to co-create and standardise the innovation maturity model and returns on AI.

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R_Block & DREAM form partnership

Giving developers reputation control and make the decentralised identity reality.

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NEWS
Service data - the key to success?

Asset and service data will have a gravitational pull beyond service departments, putting a new...

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Life sciences lag behind with AI

Life science professionals highlight technology and healthcare as collaboration priorities for...

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NEWS
BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of...

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor...

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve...

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NEWS
93 per cent of businesses cannot use analytics to predict individual customers’ needs

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

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NEWS
Half of organisations set for major procurement and supply chain AI investment within two years

However, an independent research study commissioned by Ivalua reveals that poor data quality could...

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BMC delivers Cognitive Service Management

End-to-end multi-cloud SaaS offering reinvents traditional ITSM to support container-based...

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Billon receives EUR 1 million funding from the Polish National Center for Research and Development

Billon, the technology company that has civilised blockchain, has been granted EUR 1 million...

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NetMotion delivers Operational Intelligence Platform for enterprise mobility

Comprehensive visibility across users, networks, applications and devices gives...

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UK enterprises have reached cloud tipping point, but people are greatest barrier to success

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74...

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Videos

Rob Lay, Cisco, discusses the results from the third annual Cisco AI Readiness Index. A small but consistent group of companies surveyed — the ‘Pacesetters,’ about 13% of organizations for the last three...
Paul Savill, Global Practice Leader for Network and Edge at Kyndryl. Spends his time helping major organisations modernise their infrastructure to make the most of AI, strengthen security and prepare for the...
Data Centre World Asia 2025
Keith Sullivan, Director of Strategic Innovation at AFL, explains what meshing means in the context of data centres and why it is particularly important when it comes to GPU-intensive, AI compute workloads....

Expert Opinions

By Daniela Pasquero PhD, Public Affairs and Innovation Manager at ROCKWOOL Core Solutions.
By Dmitry Panenkov, CEO and Founder of emma, the cloud management platform.
By Alex Segeda, Business Manager, EMEAI at Western Digital.
By Andre Jay, Director of Technology at Warp Technologies.