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IT Management + Service News Videos Expert Opinions

NEWS
Making IT operations 'easy'

Freshservice unified incident response management with AI-enhanced alerting enables any business to anticipate service disruption and minimise impact.

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Crosser and Paessler partner to enable central monitoring of IT and OT

Crosser, an expert in edge analytics, integration and automation software and network monitoring specialist Paessler are working together to provide customers with all-round monitoring of IT and OT environments.

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NETSCOUT launches Visibility as a Service

Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving leveraging industry-leading proprietary technology and an expert talent pool.

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Sustainable networking enhancements

Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of its unified DNS, DHCP, and IP Address Management (DDI) orchestration software, aimed at establishing sustainable networking best practices in diverse and heterogeneous global enterprise networks.

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ServiceNow introduces ESG solution

Integrated environmental, social, and governance (ESG) solution combines the power of...

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Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

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Puppet introduces new integrations with ServiceNow

New integrations empower customers to accelerate DevOps at scale through visibility into IT assets...

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Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics...

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Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...

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NEWS
Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for...

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Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

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Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings...

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New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business...

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NEWS
Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...

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NEWS
Severn Trent turns to IGEL OS

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...

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Videos

Scotland emerging as key growth market for data centre developers

Dan Evans, Associate Director at Lichfields, discusses the results of the company’s recent data centre study, which finds that, for developers, Scotland offers something few regions or countries can match -...

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Expert Opinions

How MSSPs can compete against SIs

By Martin Jakobsen, Managing Director, Cybanetix

Speed, Scale, and AI: How Modular Construction Is Enabling Data Centre Builders to Meet the Moment

By TES Group, specialists in manufacturing reliable, high-quality, high-performance power distribution and monitoring systems.

Storage Trends for 2026

By Eric Herzog, Chief Marketing Officer at Infinidat.

IDTechEx Investigates: Could New Nuclear Feed Power-Hungry Data Centers?

IDTechEx Technology Analyst Noah El Alami discusses the potential of the new generation of nuclear technologies – fission small modular reactors (SMRs) and fusion energy – in powering the ever-increasing...

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