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NEWS
The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS
GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

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TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make...

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NEWS
Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

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Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

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Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...

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NEWS
Park Place acquires CentricsIT

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...

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NEWS
Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...

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BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

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Cloud cost management for Azure

Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and...

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NEWS
Manchester Airports Group selects ServiceNow

Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...

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NEWS
Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for...

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Videos

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Why Proactive Cybersecurity Is Non-Negotiable for MSPs

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond basic endpoint protection and adopt a layered, proactive security approach. He shares practical insights on MDR...

From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...

Expert Opinions

Cyber Resilience in 2026: Designing Security for Real-World Behaviour

By Simon Seymour-Perry, CEO of Logica Security.

THE CHALLENGES OF LONG-TERM DATA STORAGE AND THE TECHNOLOGIES THAT CAN ENABLE IT

By Federica Monsone, CEO and founder, A3 Communications - the data storage industry PR agency.

2026: The year networks take control

By Markus Nispel, Head of AI Engineering & EMEA CTO, Extreme Networks.

The Human Factor: Consumer technology suppliers in danger of customer dissatisfaction through AI chatbot use

By Paul Lindsell, Managing Director, MindMetre Research.

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