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IT Management + Service News Videos Expert Opinions

NEWS
Delivering data centre innovation

Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system (OS).

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ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to the demands of their employees, especially when it comes to service issues. Historically, using multiple agents across departments has made is difficult for service and operations teams to access the...

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Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and technology’s only just getting started for their businesses in 2021.

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Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling enterprise customers to use their existing management platform to automate, orchestrate, and optimize their infrastructure resources.

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ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more...

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ServiceNow continues EMEA expansion

Creates 300 Dublin-based jobs.

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How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...

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Opengear expands OM2200 NetOps Console Server product line

The first NetOps console server with both Smart Out-of-Band management and advanced automation...

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Hypercharging hybrid performance monitoring

New powerful cloud capabilities simplify complex IT environments to meet customers wherever they...

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Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by...

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NEWS
High-security solution for access to critical infrastructure

World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...

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NEWS
USU wins Liechtensteinische Landesbank contract

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...

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NEWS
ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

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NEWS
Gigamon launches Hawk

Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes...

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NEWS
Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

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Videos

£15 billion green data centre network planned for Scotland’s central belt

Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Honeywell and LS Electric at DCW Asia

DCW Asia 2025

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...

Expert Opinions

AI’s Data Privacy Wake-Up Call: Why Sensitive Data in AI Training Is a Regulatory and Data Breach Time Bomb

By Ross Millenacker, Senior Product Manager, Perforce Software.

The end of AI theatre – why 2026 will be defined by AI impact, not inputs

By Sven Peters, AI Evangelist, Atlassian.

Can AI help employees to upskill?

By Nadir Merchant, General Manager, IT Operations Suite, Kaseya.

From Chaos to Control: The Role of Frameworks in Building Resilient Cyber Security

By James Preston, Principal Security Consultant at ANSecurity.

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