NEWS
Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change management and service desk analytics solution for customers of the BMC Helix ITSM solution.

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NEWS
Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT, HR and Finance solutions, has revealed how IT support services have coped since the start of the lockdown period.

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NEWS
TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy and boost productivity and cost-efficiency with the help of automation and new technologies. The co-operation also enables more efficient utilization of data.

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NEWS
Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...

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NEWS
IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

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NEWS
Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and...

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NEWS
ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...

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NEWS
Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...

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NEWS
Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...

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NEWS
Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams,...

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NEWS
HMRC and Fujitsu announce two-year workplace services agreement

HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...

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NEWS
Thy-Mors Energi Elnet increases data quality and professionalises its IT system

The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...

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NEWS
Acquisition accelerates industrial digital transformation

AVEVA, a global leader in industrial software, and OSIsoft, a global leader in real-time industrial...

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NEWS
Security and user efficiency focus continues

Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...

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Videos

Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...
Dan Schiappa, President of Technology and Services at Arctic Wolf, discusses the results of the company’s 2025 AI report, which reveals that AI is rapidly becoming a cornerstone of modern cybersecurity, but...
Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...

Expert Opinions

This article was developed jointly by engineers from Black & White Engineering’s global offices, with contributions from: Wyn Turnbull, Yiping Lin, Niamh O’Halloran, Wesley Daniel, Rashi Negi, Aurore...
By Niklas Lindqvist, Nordic General Manager at Onnec.
By Simon Flowers, Chief Analyst, Wood Mackenzie.
By Jennifer Holmes, CEO of the London Internet Exchange (LINX).