NEWS
SME AI optimism tempered by security concerns

Greg Keller, Co-Founder and CTO of JumpCloud, discusses the findings of the company’s latest report focusing on the SME IT landscape. AI is on the horizon, but there’s some nervousness over how to best manage this opportunity. Security remains the number one SME concern, alongside budgetary and people constraints. Greg explains how SMEs are placing increasing trust in MSPs to help navigate these challenges and opportunities, alongside some advice as to how organisations can help themselves. View the State of IT 2024 Report here: https://jumpcloud.com/resources/q1-2024-it-trends-for-small-and-medium-sized-enterprises-smes

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PAM platform promises positive disruption in the channel

Marcia Dempster, Vice President of Channels Americas and Global MSP at Keeper Security, discusses the company’s Privileged Access Management (PAM) platform, highlighting the ways in which it brings best of breed identity and access management technologies to trusted MSPs and their customers at a time when optimised cybersecurity solutions have never been so important for end users.

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Digital transformation is about much more than infrastructure change

Erik Nicolai, CEO of Workspace365, explains why a successful digital transformation journey is about much more than migrating to the cloud. Workspace365 provides a range of technology solutions which enable truly digital businesses, working with its Channel partners to educate and work alongside end users.

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Master MSP Services make sense for a secure future

Angus Shaw, Sales Director at Brigantia Partners, navigates through the maze of VADs, MSPs and Marketplaces, to explain some of the significant opportunities which await forward-thinking channel organisations as they seek to optimise their cybersecurity solutions portfolios, with the ultimate aim of growing their businesses by helping end users address the seemingly ever-increasing IT security challenges they face.

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A changing Channel landscape for Parallels

Christa Quarles, Alludo CEO, discusses the challenges and opportunities facing the company as it heads into the new year. She’s optimistic that, with increased visibility, Alludo’s compelling solution will attract new customers via the channel partner network.

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MSPs optimistic as to business opportunities

Holly Pateman, SVP Product Marketing at Kaseya, discusses the recent Datto State of the MSP: Trends and Forecasts for 2024 Report, which finds a steady transition of traditional VARs to become MSPs, and also highlights the main challenges and technology growth opportunities for the Channel, which include improving the customer experience, vendor consolidation, self-service, storage and cloud. Overall, MSPs are cautiously optimistic as we head into a new year.

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Help with selecting the right security platform

Piers Wilson, Head of Product Management, Huntsman Security, explains how MSSPs’ needs differ from enterprises when it comes to choosing the right SIEM or security monitoring platform. Visit: https://huntsmansecurity.com

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Time to take seriously Active Directory security?

Guido Grillenmeier, Principal Technologist EMEA at identity security pioneer, Semperis, discusses the company’s recent research which reveals that too many organisations are still failing to address Active Directory security gaps. The good news is that, those who do tackle this problem and engage expert help see a massive improvement in their security posture.

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Making the transition to managed services – the major channel driver

Kunal Kaul, Cisco Managing Director, Partner Managed Services & SP RTM, EMEA, discusses a recent Cisco/Canalys report, which reveals that IT Channel partners anticipate significant growth in 2023, with the main driver being managed services. Technology-wise, the cybersecurity focus remains a major driver, alongside managing IT complexity, the AI opportunity and sustainability.

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The cyber resilient storage imperative

Eric Herzog, CMO at Infinidat, explains why cyber resilience is so important for both enterprise cybersecurity and storage, recommends an action plan for CTOs to both secure their data infrastructure and boost their cyber resilience, and outlines the Infinidat technology solutions developed to support these strategies.

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The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

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Precryption presents a major cybersecurity opportunity for the Channel

Jon Kane, Channel & Alliances Director EMEA, Gigamon, explains the recent introduction of Gigamon Precryption technology as part of several cybersecurity focused innovations featuring in the latest 6.4 version of the GigaVUE software release. Jon also highlights the opportunity Gigamon’s combined networking, security and observability solutions offer to the Channel as more and more end users look for strategic technology trusted advisors.

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HP helps partners to embrace sustainability and the circular economy

Neil MacDonald, UK & Ireland Channel Director for HP Inc., discusses the importance of sustainability to the IT Channel, with a major opportunity for companies to become environmental trusted advisors to end users. Neil outlines the many programmes and initiatives which HP has developed to address key sustainability issues, such as a packaging re-think, tech take back and closed loop recycling, all of which help their Channel partners to deliver measurable sustainability benefits to their customers.

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Forging a digital path to sustainable IT

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the company’s sustainability commitment as outlined in its CIO Summit: Forging a Digital Path to Sustainable IT. She explains how sustainability and a wider ESG focus is front and centre for both Logicalis itself and its ecosystem of partners and customers.

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Outsourcing opportunity for MSPs

Greg Jones, Vice President of Business Development EMEA, Kaseya, discusses the findings of the company’s recently published IT Operations Report. He shares some fascinating insights as to current end user challenges, including cybersecurity, automation, budgets, workloads and legacy infrastructure, suggesting that MSPs and the Channel more generally have a major opportunity to help their customers as they look for more outsourced technology solutions and expertise.

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Expert Opinions

By Stewart Laing, CEO, Asanti Data Centres.
By Ash Gawthorp, Co-founder & Chief Academy Officer at Ten10.
By Jonathan Wright, Director of Products and Operations at GCX.
2025 will see cybersecurity challenges continuing to evolve, security breaches becoming ever more sophisticated, and organisations accelerating their adoption of SASE and SSE in response.