NEWS
Enterprises waste millions on underused tech, struggle to harness AI efficiencies

Vivek Behl, Vice President, Strategy at WalkMe, discusses the findings of the company’s annual report, The State of Digital Adoption 2025, Special AI Edition. This year’s report focuses on AI adoption in the enterprise and highlights an alarming disconnect - while 79% of executives express confidence in meeting their AI transformation goals, only 28% of employees feel adequately trained and only 25% report being able to use AI to work more efficiently.

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NEWS
Growth is on the Horizon

John Paglicua, President and CEO at N-able, discusses the findings of the recently published second annual MSP Horizons Report in partnership with leading channel analyst firm, Canalys. The report reveals a sharp projected uptick for managed services growth driven by a number of key factors, including the maturity of cybersecurity services and the increasingly successful “MSP 3.0” model underscoring the importance of focusing on long-term opportunities vs. short-term wins to drive both scalability and profitability. John covers other key focus areas for MSPs including AI, risk management and compliance, cloud and vertical specialisation.

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NEWS
How to avoid costly backup storage mistakes

Bill Andrews, ExaGrid President and CEO, addresses many of the misconceptions around the cost of different backup storage options, with many end users struggling to understand the long-term costs associated with CAPEX, Lease, Subscription, Consumption and the Public Cloud models. While most end users are embracing a hybrid IT model, where cost is one important factor among others (such as flexibility, scalability, security, speed of deployment and compliance), Bill cautions that, without a true understanding of backup storage lifecycle costs as part of their overall decision-making process, end users may well make a very expensive mistake. He also gives a ‘bonus’ preview of what to expect from ExaGrid during 2025.

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News

43% of CIOs say their CEOs and/or board of directors have concerns about their company’s cloud spend.
Major data center players converged in London, UK, in the middle of March for the 2025 iteration of Data Centre World.
Failure to prioritise testing and integrate generative AI tools raises concerns as agentic AI adds pressure.
VMware Cloud Foundation helps Audi Modernize IT on the factory floor while reducing cost, complexity and environmental impact.

Expert Opinions

By Ash Gawthorp, Co-founder & Chief Academy Officer at Ten10.
As a managed service provider (MSP), you probably know the frustration of having great conversations on technical features and technologies you have, only to see potential customers lose interest. Here's the...
By Mittal Parekh, Senior Director, Products, RUCKUS Networks, CommScope.