NEWS
Rethinking MSP service delivery with a human-first approach

In this interview, Michelle Coombs, Director at Oprising, discusses hidden time loss in MSP service delivery and the operational complexity behind it. She examines what true efficiency looks like in technical teams, where tools fail to reflect real workflows, and how automation is reshaping service models. The discussion also highlights the balance between AI-driven efficiency and the human judgement and emotional intelligence still needed for strong service delivery.

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NEWS
Trust and identity in the cyber security spotlight

Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity Security 2026 survey, The report reveals a critical challenge facing CISOs: trust in cybersecurity vendors is fragile, difficult to measure, and increasingly shaping risk posture at both operational and board levels; while the survey highlights the fact that identity has become the primary attack surface in modern cybersecurity, and most organisations are losing ground – with the non-human identity problem being particularly urgent.

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NEWS
Trust and identity in the cybersecurity spotlight

Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity Security 2026 survey, The report reveals a critical challenge facing CISOs: trust in cybersecurity vendors is fragile, difficult to measure, and increasingly shaping risk posture at both operational and board levels; while the survey highlights the fact that identity has become the primary attack surface in modern cybersecurity, and most organisations are losing ground – with the non-human identity problem being particularly urgent.

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NEWS
CNDCP Paper outlines potential pitfalls in proposed rating scheme for data centres

Lex Coors, chair of the Climate Neutral Data Centre Pact (CNDCP) board, discusses the organisation’s paper highlighting some areas of concern with the European Commission’s proposal for a sustainability rating scheme for Europe’s data centres. Whilst the Pact has supported the concept and the drafting of the proposal throughout, it believes that in key areas its advice and insight has not been clearly heard. Several areas in particular give cause for concern; the unintended consequences of which could damage Europe’s competition and growth agendas in the digital era.

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NEWS
Hacktivism and the growing risk to critical infrastructure

In this interview, Rik Ferguson, VP of Security Intelligence at Forescout Technologies, discusses emerging cyber threats, including OT/IoT risks, hacktivism, state-sponsored activity, and the growing challenge of visibility across complex enterprise environments. Ferguson also explores AI-driven threats and how attackers are increasingly exploiting unmanaged and unseen devices within IT networks.

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NEWS
Rethinking identity security for MSPs: insights from the Guardz 2026 State of MSP Threat Report

In this interview, Doni Brass, SVP Product Strategy & Community, discusses findings from the latest threat report showing widespread credential compromise across SMBs. He explains how attackers are bypassing MFA through session hijacking and exploiting non-human identities and trusted tools. The conversation also explores how MSPs must shift to continuous, AI-driven identity and session monitoring ahead of 2027 threats.

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NEWS
Why email security still matters: TopSec on layered defence, DMARC & AI risk

In this interview, Niall Mackey, Commercial Director at TopSec Cloud Solutions, explains why email remains the dominant attack vector for SMBs and enterprises alike. He discusses the limits of built-in Microsoft 365 protections, the role of DMARC/SPF/DKIM in both security and deliverability, and how MSPs can use evidence-led assessments to prove risk, increase customer trust, and build profitable security services.

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NEWS
Why infrastructure efficiency will define the next wave of AI adoption

In this interview, Kurt Daniel, CEO of Virtuozzo, discusses how infrastructure efficiency, GPU monetisation, automation and unified management platforms are helping service providers and enterprises navigate the economic realities of AI at scale. As AI workloads drive demand for GPUs, cloud resources and scalable infrastructure, organisations are facing growing pressure to control costs without sacrificing performance.

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NEWS
The Agent Development Lifecycle and the battle against AI sprawl

Gavin Guinane, Field CTO EMEA at Glean, discusses how enterprises are struggling with AI agent sprawl, governance challenges, and proving ROI at scale. He explores the importance of structured agent lifecycles, stronger guardrails, and treating internal data as a strategic asset to unlock sustainable AI value.

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News

Rehlko brings UK operations under its platform, aiming to strengthen delivery for data centre lifecycle solutions across EMEA.
Keepit earns top marks in SaaS backup and recovery, helping demonstrate customer satisfaction and secure data handling globally.
Daon secures AI management certification, aiming to strengthen trust in digital identity and fraud prevention solutions worldwide.
Johnson Controls introduces its Innovation Studio across Europe, aiming to demonstrate energy efficiency and sustainability through immersive technological showcases in 44 cities.

Expert Opinions

By Peter Pugh Jones, Field CDO, Confluent.
In an exclusive podcast discussion, Craig Sharp, Owner and Founder of Abussi, shares his journey from hands-on IT technician to business leader, highlighting how growth requires letting go of day-to-day tasks...
Suneel Appan, Data Centre Sector Lead at Future Biogas, argues that the era of unchecked emissions claims is over, with credible net zero energy strategies now under intense scrutiny – especially for data...
By Sarah Beechey, Practice Leader Data Center & AI, SHI.