Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of Digitalisation World is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service models. It examines the balance between AI-driven efficiency and keeping employee service human-centric, along with the role of integration, data, and automation in improving speed and experience across global teams.
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An examination of how Atlassian’s Rovo and Teamwork Graph introduce AI-driven automation into workplace workflows, and what that may mean for productivity and collaboration, drawing on insights from Sherif Mansour, Head of AI at Atlassian.
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Ofir Bloch, VP at WalkMe, discusses the results of WalkMe’s fifth annual State of Digital Adoption report, which reveals that over half (54%) of workers bypassed AI tools and completed tasks manually at least once in the past 30 days. A further 33% haven’t used AI at all. Rather than friction, the research describes outright rejection. Ofir explains what’s going wrong within the enterprise, with executives and employees apparently at odds when it comes to AI, and explains the ways in...
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Cullen discusses the findings of the company’s recent 2026 SolarWinds State of Monitoring & Observability Report, examining how IT teams are navigating increasingly fragmented hybrid environments, and in turn, how AI is reshaping modern observability. AI AI is accelerating incident response, reducing noise, and closing visibility gaps across increasingly complex IT environments, with organisations increasingly prioritising platforms that unify data, automate insight, and lay the foundation...
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Oliver Simonnet, Lead Cybersecurity Researcher at CultureAI, discusses the findings of the company’s The State of Enterprise AI Usage: The Illusion of Control report, which reveals a growing gap between how AI is used in practice and how organisations believe it’s being controlled. The report shows that, while 72% of organisations believe they have full visibility into AI usage, 65% still report detecting unauthorised shadow AI, revealing a structural gap between perceived control and...
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Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not years and patience is rapidly running out. The findings show that AI has shifted from behind the scenes pilots to a core driver of revenue, with zero organisations reporting that they remain uninvolved in AI initiatives.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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