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Five steps to create first-class customer experience

No matter what you sell, or to whom you sell it, the experience your customer has when dealing with your company is now a crucial element in any decision to buy or retain your services. By Bob Dunn, associate vice president of EMEA and APAC with Hyland.

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NEWS

Emerging technology is an integral part of how fans consume sports

While positive fan experiences with technology bring multiple new opportunities to sports organizations, athletes are increasingly using it for training, injury prevention and improving performance.

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Intelligent infrastructure arriving at a platform near you

New Cognizant-led consortium will build on "Intelligent Infrastructure" to digitally transform rail operations supporting 4.8 million passenger journeys daily.

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NEWS

200+ apps power the business

Okta’s latest Businesses@Work report highlights how businesses are exploring workforces, customers, and the applications they use to be productive.

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Large organisations are not geared to handle IT projects. Here’s why…

Are corporates doomed to fail when it comes to taking on large IT projects? A radical proposition, perhaps, yet there’s plenty of evidence to suggest that many big businesses simply aren’t equipped to deliver large-scale IT projects on time and on budget. By Ritam Gandhi, Studio Graphene.

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NEWS

A sobering majority of executives lack the skills and mindsets necessary to lead in the digital economy

Amidst the changing nature of work, competition, and society, the research suggests ways to reimagine leadership.

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Only nine per cent of manufacturers are to invest in digital transformation projects over the next...
Tieto has signed an agreement with Volvo Car Retail Solutions (VCRS) to provide the company...
Agilitas IT Solutions has revealed that its new business strategy is beginning to yield, which the...
UK council puts citizens first with visual data and accurate analytics for detailed insight into...
UK enterprise organisations showed high levels of concerns around all aspects of digital resilience.
BMC has released findings and analysis from its survey and corresponding report, Putting the...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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