Digitalisation World

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Generic approach to digital solutions forfeits human interaction, meaning banks are failing...

76 percent of consumers say their expectations of digital services have increased since the start...

Generative AI tools for chatbots, product and service design, and customer experience seen as most...

Report by GigCX platform provider Limitless shows customer service has helped supplement...

The UK is outpacing Europe in AI integration at work, with its workforce embracing advanced AI...

One third of businesses have lost customers in the last year due to staff sending emails to the...

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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