Only 1 in 5 employees feel their organisation is very prepared for hybrid working.
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Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.
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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.
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Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.
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Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.
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Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.
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