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IT Management + Service

NEWS

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and better management insight.

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NEWS

Storm gets on board with Greenbyte Energy Cloud for data management

The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their operational wind farms of 100 MW all over Belgium and Ireland. Greenbyte Energy Cloud will enable Storm to monitor and manage their wind farms, and analyze their performance for future optimization.

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NEWS

Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable suite of applications that delivers operational safety and business intelligence using internet of things (IoT), video, artificial intelligence (AI) and analytics. Lumada Video Insights is an integral part of Hitachi Vantara’s DataOps strategy, which redefines data management for the AI era by seamlessly connecting data consumers with data creators to rapidly monetise customers’ data.

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NEWS

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing collateral combined with out-of-the-box service delivery aims to help MSPs build $1 million business lines.

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NEWS

Nokia selects Tutela to expand visibility to mobile network performance

Nokia has selected Tutela, an independent mobile quality measurement company, to provide key insights into mobile user experience globally. The agreement, announced today, will provide Nokia with access to Tutela’s crowdsourced data from over 300 million mobile phones worldwide.

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NEWS

Dynatrace extends AI-powered software intelligence platform

With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and AI-powered answers from cloud to mainframe.

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Digital.ai and Scaled Agile expand partnership

Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...

Rubrik launches Andes 5.0

Rubrik Andes 5.0 release introduces Oracle database instant recovery, NAS Direct Archive, and...

Multi cloud made easier

New solutions deliver enhanced data protection capabilities to secure sensitive data across major...

ManageEngine opens first exclusive data centres for the UK

ManageEngine is opening two ISO/IEC-27001-certified data centre facilities in London and...

Paving the way to the software-defined data centres

ISM makes it easier for businesses to efficiently manage software-defined data centres.

ICS.AI launches unified AI platform for UK public sector

ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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