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IT Management + Service

NEWS

92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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NEWS

Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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NEWS

Improving operational efficiency

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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NEWS

Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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Improving supercomputer capacity planning

Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright Cluster Manager, to support a demanding HPC environment.

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NEWS

A&O IT Group consolidates disparate IT estate

Managed services provider selects SolarWinds MSP for remote monitoring and support.

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Micro Focus launches new framework for best practice approach to modernisation projects

Modernisation Maturity Model based on three decades of experience across thousands of successful...

Navigating AI compliance: A balancing act for UK IT decision makers

Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...

Reducing hybrid IT complexity

Morpheus Data has introduced a series of enhancements which will help enterprise customers reduce...

Capgemini and OpenAI collaborate on scaling AI across enterprises

Capgemini and OpenAI collaborate to support enterprise AI adoption via the Frontier platform.

Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...

Reinventing hybrid infrastructure management

Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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