Digitalisation World

Delivering sustainable decommissioning and circular economy outcomes

Published in IT Management + Service

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning, resource recovery and circular economy integration. The contract will see over 40,000 IT assets sustainably processed - reducing waste, recovering critical materials, and help Virgin Media O2 achieve its energy efficiency and carbon reduction targets.

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Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Published in Digital Business IT Management + Service Tech & Trends

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent report, the state of customer communications, which explores how brands are adapting their engagement strategies as customer expectations rise, and AI adoption accelerates globally. She explains that the businesses that lead are putting the customer at the heart of their communication strategies, letting them choose how and where they want to connect and using AI, and channels like RCS, to make...

VIDEO

DEI matters more than ever - in the IT industry and beyond

Published in AI Apps + DevOps Cloud + MS Data Analytics Digital Business Distributor IT Management + Service M&A Networks + Telecoms Partner People Moves Quantum Computing Security + Compliance Storage + Servers Tech & Trends Vendor

Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced leadership teams, how diverse viewpoints lead to better solutions and innovation in technology, the responsibility of current women leaders in challenging stereotypes for future generations and some practical approaches to creating more equitable environments in male-dominated industries.

VIDEO

WOMEN IN IT – Jenny Briant, Academy Operations Director at the Ten10 Academy

Published in AI Apps + DevOps Cloud + MS Data Analytics Digital Business IT Management + Service Networks + Telecoms Quantum Computing Security + Compliance Storage + Servers

Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on empowering women in tech and promoting inclusive workplaces – including building a career in tech without a traditional tech background; the importance of DEI representation in AI and tech leadership; AI in recruitment: the need for human oversight; empowering women and Gen Z in tech; and just why a well-crafted DEI strategy can bring so many benefits to an organisation when it comes to both employee...

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Delivering sustainable decommissioning and circular economy outcomes

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

DEI matters more than ever - in the IT industry and beyond

WOMEN IN IT – Jenny Briant, Academy Operations Director at the Ten10 Academy

DCS talks to ToffeeX at TechExGlobal 2025

DCS talks to Nasuni at TechExGlobal 2025

Hardware refurbishment and sustainability in the IT sector

TrueSight: BizOps for Capacity Management

DEI matters more than ever - in the IT industry and beyond

DCS talks to ToffeeX at TechExGlobal 2025

Park Place Technologies expands its data centre expertise

TrueSight: Cerner's Goals for Capacity Management

Latest Video

Stephane Zantain on Customer Engagement